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Location :
Eastern:Rayong
Responsibilities :
• Work with Service Delivery Manager to establish service level agreements with end users. • Assist Service Delivery Manager to Interact and negotiate with vendors, outsourcers, and contractors to secure infrastructure products and services. • Manage and ensure effectiveness of security solutions, servers and optimal operation of all network hardware and equipment and their associated operating systems and software. • Provide assistance and support to other site coordinators to ensure timely delivery of services. • Manage and/or provide guidance to junior members of the team. • Support Regional Manager IT and Service Delivery Manager IT to reduce cost and overall time to deliver quality of service and customer care. • Develop, maintain, support, and optimize key functional areas, particularly network infrastructure, server infrastructure, data communications, and telecommunications systems. • Works with site manager and regional manager to recommend policies and procedures for infrastructure administration and project management. • Adjusts hours of work, priorities, and staff assignments to ensure efficient operation, based on workload. • Monitors daily operations and meets with users to ensure quality of service and business requirements are being fulfilled or met. • Evaluates new and proposed software and hardware to determine usefulness, impact and compatibility with existing software and hardware and makes recommendations to users, site management and IT management. • Evaluates proposed projects to assess adequacy of existing hardware, and recommends purchase of equipment and alignment of resources to meet the demands of the site. • Define and communicate project milestones, service level agreements, and resource allocation to executive team, department leads, support staff, and end users. • Develop business case justifications and cost/benefit analyses for IT spending and initiatives. • Other duties may be assigned. • Capital and operating budget. • Member of: • IT Operations natural work team • Site natural management and work team(s)
Qualification :
• Bachelor degree or higher in computer Science or its equivalent. • Associate's degree (A. A.) or equivalent from two-year college or technical school; or one year related experience and/or training; or equivalent combination of education and experience. Certified in ITIL and Microsoft desired. • Working technical knowledge of network, operating systems, servers, infrastructure hardware, protocols and IT standards. • Experience with Microsoft products is essential. Experience working in an international manufacturing environment utilizing an ERP and MES is desired.
Benefits Guide :
Expected Salary: 50,000 Baht/Month Fix Bonus: - Available Bonus: around 2 months Month Provident Fund: Yes House Allowance: - Car Allowance: Actual to Customer Health Insurance: YES (family after 3 years working) Other Benefit: -
Expected Salary :
50000
(Negotiable)
Required :
1
Position(s)
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